You are here: Sales > Sales Order Export > Configuring Jiwa with PAXAR EDI > Testing & Diagnosing Problems

Testing & Diagnosing Problems

There are two aspects to test the system – Export from Jiwa and Import to Jiwa.

Load Sales Order Export form - Sales Order Entry • Sales Order Utilities • Sales Order Export
Select a range of invoices, save and press Export. A CSV File should be output in the folder specified
Test the import of this file into Paxar, and refer to the Paxar documentation on determining the cause of any error(s)

Testing the Import to Jiwa is primarily a matter of checking the event log for errors.

Open the Event Log viewer, and examine the Application Log. Any errors where the source is the JiwaFileWatcher service or the JiwaCSVImport should be examined – the cause of any errors should be described in the log.